1. The Hero - there are essentially two main character's in this film; Anna and Elsa. They are both good characters, and this is clear to the audience.
2. The Helper - again, there are essentially two characters in the film that would be classed as the helpers; Kristoff and Olaf. Both of these characters accompany Anna on her search for Elsa in the film, and offer her help and advice along the way.
3. The Villain - The Villain in this story is the Duke of Weselton, as he orders the army to hunt for Elsa to have her killed and he wants to become the king of Arendale.
4. The False Hero - The false hero in this story is Hans, who appears to be a good character at the beginning of the film, but he then turns into a villain near the end of the film. He pretends to be 'in love' with Anna at the beginning of the film, but his intentions are to marry into the royal family in hope to take over.